Online Medical Administrative Assistant Program at DCI in Wilmington, DE
"Right about a year ago I was signing up for what has today changed my life – Dawn Career Institute! ... "
Online Medical Administrative Assistant Classes at DCI in Wilmington, DE
Online Medical Administrative Assistant School at DCI in Wilmington, DE
"With everything that I learned in this program, I am confident that I can start a new career. ... "

Medical Administrative Assistant

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Dawn Career Institute's Online Medical Administrative Assistant diploma:

Employers such as Park Place Nursing & Rehabilitation Facility, Cedar Medical Clinic, Independent Health, Amerisource Bergen and Virginia Heart have hired graduates of Dawn Career Institute's Online Medical Administrative Assistant diploma. 

As the importance of healthcare in the U.S. grows, the demand for dedicated, professional medical administrative assistants should also continue to grow. We invite you to call us at 855-809-4202 to learn more about how you can train quickly for this rewarding job from the comfort of your own home.

The DCI advantage

Since 1976, Dawn Career Institute has been family-owned and operated. We are accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC), and in 2011 received the ACCSC School of Excellence Award.

We have full-time Career Services staff on campus who are available to our students and graduates in person, by phone, or email to support them in the pursuit of career opportunities. Your coursework will include resume writing, job search success strategies and job interview techniques.

Our Medical Administrative Assistant program includes the technical knowledge needed in areas such as medical terminology, health records/information management, medical coding, billing and collections, and the application of automated systems for patient scheduling. Equally important, we train on the "soft skills" that employers are seeking, such as interpersonal skills, goal-setting, customer relations and stress management. 

Meet The Team:

Regardless of where you live, our team of Instructors and Career Services staff is here to support you in your studies and search for employment opportunities in the healthcare field!


Gail Gardner is an Online instructor at Dawn Career Institute and a Licensed Practical Nurse. Gail worked in the hospital setting for 12 years, then changed course and went to the Insurance side of the medical field by working for a cost containment company who processed Workman's Compensation claims. In this position she audited both physician and hospital claims for medical necessity of services, proper ICD-9, CPT coding and applied the contract for proper billing.

For the past 13 years Gail has worked at Dawn Career Institute in many different positions, including Medical Billing Instructor, Medical Billing Program Coordinator and Assistant Director of Education.

Lindsey Fillman Lindsey is an Online instructor at Dawn Career Institute. She has over 18-years of experience in medical administration, billing, coding, and instruction. The professional certifications Lindsey currently holds are: NHA Certified Electronic Health Records Specialist, NCCT Nationally Certified Insurance / Coding Specialist, and she has been a member of the American Academy of Professional Coders for almost 12-years. 

Lindsey is a graduate of Dawn's Online Medical Billing and Coding Program! In addition to her Instructor position, she is also the Student Academic Advisor for Dawn's online students.  



Natasha Pratt is the Director of Career Services at Dawn Career Institute. She thoroughly enjoys assisting DCI students and graduates start their new careers. Natasha joined the DCI family in March 2015. She has 10 years of Career Services and 5+ years of Recruiting/Staffing and Human Resource experience. Natasha holds a Bachelor’s Degree in Business Administration/Human Resources from Peirce College and will be graduating in May 2015 with her Master’s Degree in Management/Healthcare Administration from Wilmington University.

Natasha can be reached at 302-633-9075, ext. 367.

Dominic Medina is the Career Services Coordinator at Dawn Career Institute. He assists all DCI students and graduates in their search for employment in their new careers. Dominic joined the DCI family in February 2015. Prior to joining DCI, he was the Disabled Veteran Outreach Program Specialist at the Delaware Department of Labor assisting America’s returning war veterans with re-entering the workforce.

Dominic has over 20 years experience in all aspects of management. He has held the position of Operations Manager, Branch Manager, and District/Area Manager. He is also a US Army Veteran as well. Dominic can be reached at 302-633-9075, ext 319.

What are a medical administrative assistant’s primary duties?

As a medical administrative assistant, you can serve as a critical communication link between physicians, patients and insurance companies and play a key role in nearly every stage of the patient-doctor process.

In our convenient online Medical Administrative Assistant classes, you can learn to perform the following tasks:

  • Welcoming patients
  • Transferring files between healthcare facilities
  • Collecting patients' medical histories
  • Mediating between doctors' offices and insurance agencies
  • Setting patient schedules

Don’t hesitate to start a new career!

If you're searching for medical administrative assistant classes online, we invite you to learn more about joining the DCI family. Contact us today!

For useful consumer information, please visit our Consumer Info page.

Upon completion of the Medical Administrative Assistant program, you can be ready for a new career working in doctors' offices, hospitals, nursing homes, clinics and home health agencies.

12 %
Online Medical Administrative Assistant Career Training at DCI in Wilmington, DE
"Dawn Career Institute has provided GUAVA Care, Senior Home and Healthcare Services, Inc. with top candidates that excel in the tasks presented to them. GUAVA turns to Dawn Career Institute ... "
Source: Bureau of Labor Statistics' Occupational Outlook Handbook, 2014-15 Edition


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