Communication is key in making sure that work processes flow smoothly, deliverables are met and the final product meets the original expectations.  Being able to communicate in effective and appropriate ways is a major competitive advantage in today’s global marketplace.  Communication has two crucial elements: the ability to speak and the ability to listen.

The Verbal and Written Communications class at Dawn Career Institute can help.  This training will provide participants with immediate and practical guidance on how to communicate effectively and professionally through written and verbal communication. Participants will develop the skills and confidence they need in order to speak comfortably in public as well as to improve written communication in emails, letters, memos and reports.  And participants will learn how to actively listen, so that they’re really able to evaluate what they are hearing.

Learn more about how Dawn Career Institute can help you improve employee and customer retention.  Learn more about our programs today!

• Customer Service
• Stress Management
• Sales Management
• Verbal and Written Communications
• Health and Wellness
• Leadership

Our Professional Development program is built around flexibility.  If you or your company have specific needs, please contact us for customized one-, two- or three-day version of any of our courses.

Meet our Professional Development program instructors.

Check our Professional Development Calendar.